This definitive guide provides a comprehensive framework for handling emotion in a business context and is written by an experienced practitioner with 16 years’ experience in the field of emotional intelligence and over 25 years’ in leadership development.
The author defines Emotional Resilience as “the ability to continually choose thoughts, actions and feelings that enable you to function at your best at individual, team and organisational levels”. The book centres around a practical framework for working with emotion and building both individual and team resilience which includes 6 essentials, 5 skills and 4 results. It is written in a highly-accessible style and is packed with exercises perfect for coaches wanting to develop their self-awareness or for coaching clients. An associated app and website offer free downloadable templates, videos and resources.
The author clearly has a deep understanding of what people struggle with at work, in a variety of roles. It ‘s this comprehensiveness of focus that is appealing and which will benefit a wide audience. A ‘must have’ for coaches who want to understand better their clients’ emotional lives and utilise practical tools for working with it.
– Mary-Anne Oates, Occupational Psychologist