By booking a rehearsal at The Cream Room Recording Studio you are entering into a contract by which you are agreeing unconditionally on behalf of the band/artist to abide by the studio’s terms and conditions as detailed below.

Booking a rehearsal: Rehearsal bookings, times and dates are subject to availability and approval from a member of the The Cream Room team. The Cream Room reserves the right to refuse and reschedule. The Cream Room reserves the right to cancel bookings at anytime with or without prior notice or explanations. Any booking that is cancelled by The Cream Room would not be chargeable to the artist/band. Bookings can be made by the following methods only and are not valid until confirmed

  • Online booking form
  • Email: info@creamroom.co.uk
  • Phone: 01920 438926

Payment

Payment can be made by cash on the day or by credit / debit card in advance – all major cards accepted. It is the responsibility of the band/artist to cover the cost of each session in full either in advance or on the day of rehearsal. Late payment will lead to an additional fee, and refusal to pay may lead to prosecution. Bands/Artists are responsible to pay in full for the time slots they have booked. Sessions can be extended if room is available but is subject to agreement by a member of The Cream Room team. There are no refunds or reduction in payment where rehearsals are shortened. Extended sessions are subject to full payment of the normal hourly rates for every part hour over your allocated time slot.

Cancellations: 48 hours notice is required for the cancellation of a session without charge; this includes weekends and bank holidays. If a session is cancelled with less than 48 hours notice, the full cost of the session will be charged. Allowances for cancellations due to extreme circumstances are made at the prerogative of The Cream Room management.

Equipment

Only equipment listed on our website can be guaranteed to be available. Any equipment required for use in your rehearsal room should be confirmed in advance with a member of The Cream Room team. If you require a certain piece of equipment that is NOT listed on our website, please advise a member of staff in advance of your booking, and if available a member of staff will organize this equipment for your rehearsal slot.

Breakages and damages to studio equipment: Any damage caused to studio equipment due to misuse and abuse will be charged to the band/individual. Refusal to pay for breakages will lead to exclusion and prosecution. If an item of equipment is damaged or missing at the start of your session please report it to the rehearsal technician immediately.

Personal items/lost property: Please make sure that you do not leave personal items unattended and ensure that you take all of your belongings with you when you leave. The Cream Room is not responsible for any items that are lost or damaged on the premises.

Smoking: Smoking is NOT permitted anywhere inside the studio. If you leave the premises to smoke, please ensure that you are a safe distance from the studio and that your cigarette stubs are disposed of appropriately. When leaving and entering the studio, please remember that the main door must be kept shut at all times. Any theft or damages that occur as a result of the door being left open will be chargeable to the band/artist.

Drugs: The studio operates a zero tolerance policy on drugs. If you are suspected of or found to be in possession of ANY CLASS of drugs on the premises, you will be asked to leave and reported to the police.

Food/Drink: You are permitted to bring your own food and drink into your rehearsal room; however, this must not be placed on any of the equipment under any circumstances. Any damage caused to studio equipment due to spillages and negligence with food and drink will be charged as per our damages policy above.

Rubbish / Broken Drumsticks: Broken drumsticks are a hazard to other room users and studio equipment. If you break a drumstick, please make sure that you put it in the bin before you leave. Please help us to keep the rehearsal rooms tidy by placing any rubbish in the bins provided.

Contact Us

You can call us anytime on 01920 438926 but if you prefer, use this form to send us an email and we'll get back to you asap.

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